IGP Orders Name Change "Public Complaint Rapid Response Unit (PCRRU)"

Ag. IGP Mohammed Adamu

The Inspector-General of Police, Ag. IGP Mohammed Adamu, NPM, mni, has approved and ordered with immediate effect the reversal of the name of this Unit from “Public Complaint Rapid Response Unit (PCRRU)” back to its founding name - Complaint Response Unit (CRU).

This decision was taken as a result of the recommendation made by the pioneer Head of the Unit, ACP Abayomi Shogunle, following feedback from the public and stakeholders working with the Unit on police accountability in Nigeria.

Complaint Response Unit (CRU).

Members of the public can reach the CRU 24hrs daily via the following channels; Phone Calls Only: 0805 700 0001, 0805 700 0002 | SMS and WhatsApp Only: 0805 700 0003 | BBM: 58A2B5DE | Twitter: @PoliceNG_CRU | Facebook: @PoliceNgCRU | Email:complaint@npf.gov.ng OR npfcomplaint@gmail.com

The CRU is an internal police oversight Unit of the Nigeria Police Force, the Unit was established in November 2015 and tasked to run a community-oriented complaint management system through which citizens’ complaint against police officers are addressed in real time. The motto of the Unit is “No To Impunity”.

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